ckok takes your privacy seriously. This Privacy Policy explains exactly what personal data ckok collects, why it is collected, how it is used, and what rights you have over your own information. No jargon, no small print tricks — just a straight explanation of how ckok handles your data.
These six principles shape how ckok approaches data privacy for every player on the platform.
Every piece of data you send to ckok — from your login credentials to your payment details — is protected by 256-bit SSL encryption. Your information is unreadable to anyone intercepting it in transit. ckok never stores payment card details on its servers.
ckok only collects the personal data it genuinely needs to operate your account, process payments, and comply with legal obligations. ckok does not collect data for the sake of it. If ckok doesn't need it, ckok doesn't ask for it.
ckok will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you. ckok uses it to run your account — nothing else. This is a firm commitment, not a policy that changes with business conditions.
Access to your personal data within ckok is restricted to staff who genuinely need it to do their job — such as support agents handling your query or compliance staff verifying your identity. No one else at ckok can access your personal information without authorisation.
You have the right to access, correct, or request deletion of your personal data at any time. ckok will respond to all data requests within a reasonable timeframe. You are always in control of your own information on the ckok platform.
ckok's data practices comply with applicable data protection regulations. ckok reviews its privacy practices regularly and updates this policy whenever its data handling changes in a meaningful way. Players are notified of material changes before they take effect.
This Privacy Policy explains how ckok ("ckok", "we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who use the ckok platform at ckok.io, including via the ckok mobile app and any other ckok-branded services.
ckok is committed to protecting your privacy. We understand that when you share your personal information with us — your name, your mobile number, your payment details — you are placing trust in ckok. That trust is something we take seriously and work hard to deserve every day.
This policy is written in plain English so that every ckok player can understand it clearly. If you have questions about anything in this policy, please contact ckok support before registering or before sharing any personal data with us.
By registering an account on ckok, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use ckok.
Note: This Privacy Policy should be read alongside ckok's Terms and Conditions, which together form the complete agreement between you and ckok regarding your use of the platform.
ckok collects personal data in three main ways: data you provide directly, data collected automatically when you use ckok, and data received from third parties such as payment providers.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or KYC verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Payment Data | bKash/Nagad/Rocket account number, transaction reference | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you access ckok |
| Usage Data | Games played, bets placed, session duration, login times | Collected automatically during your ckok sessions |
| Communications Data | Support chat transcripts, email correspondence | Generated when you contact ckok support |
| Verification Data | Copies of ID documents, selfies for identity verification | Provided by you when requested for KYC compliance |
Important: ckok does not collect or store full payment card numbers. All payment transactions on ckok are processed through bKash, Nagad, or Rocket — ckok only receives a transaction reference to confirm that a payment was made.
ckok uses your personal data only for legitimate purposes directly related to operating your account and providing the ckok service. Here is a clear breakdown of how your data is used:
Marketing opt-out: If you no longer wish to receive promotional communications from ckok, you can opt out at any time from your account settings or by contacting ckok support. Opting out of marketing does not affect essential account communications.
ckok processes your personal data on the following legal grounds:
ckok does not sell, rent, or trade your personal data to any third party. ckok shares your data only in the following limited circumstances:
Third-party contracts: All third parties who receive your personal data from ckok are required to handle it securely and in accordance with applicable data protection law. ckok does not permit third parties to use your data for their own marketing purposes.
ckok uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions, and understand how players use ckok so that the platform can be improved.
Most web browsers allow you to control cookies through their settings. Disabling certain cookies may affect the functionality of ckok. For full details on managing cookies, refer to your browser's help documentation.
ckok retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations.
When your data is no longer required, ckok deletes or anonymises it securely. ckok does not retain personal data beyond the periods described above unless required to do so by law.
ckok implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Your role in security: ckok's security measures are only effective if you also take steps to protect your account. Use a strong, unique password for ckok, never share your login details, and contact ckok support immediately if you suspect unauthorised access to your account.
As a ckok player, you have the following rights over your personal data. ckok will respond to all data rights requests within 30 days of receipt.
You can request a copy of all personal data ckok holds about you at any time. ckok will provide this in a clear, readable format.
If any personal data ckok holds about you is inaccurate or incomplete, you have the right to have it corrected.
You can request deletion of your personal data where ckok no longer has a legal basis to retain it. Note that some data must be retained by law.
You can ask ckok to restrict processing of your data in certain circumstances — for example, while a dispute about its accuracy is resolved.
You can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
You can object to ckok processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
Where ckok relies on your consent to process data, you can withdraw that consent at any time without affecting prior processing.
How to exercise your rights: Contact ckok support at [email protected] with the subject line "Data Rights Request". Please include your registered mobile number so ckok can verify your identity before processing the request.
ckok is strictly an adult platform. ckok does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on ckok or provide any personal data to ckok under any circumstances.
If ckok discovers that it has inadvertently collected personal data from a person under 18, that data will be deleted immediately and the associated account will be closed. Any funds in the account will be returned to the payment source after investigation.
If you are a parent or guardian and believe that your child has registered on ckok, please contact ckok support immediately at [email protected]. ckok will investigate and take appropriate action as quickly as possible.
ckok's primary operations serve players in Bangladesh. In some cases, your personal data may be processed by ckok's service providers in other countries — for example, cloud hosting providers or identity verification services.
Whenever ckok transfers your personal data outside Bangladesh, it ensures that appropriate safeguards are in place to protect your data to the same standard as described in this Privacy Policy. These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been recognised as providing an adequate level of data protection.
Your data stays protected: Regardless of where your data is processed, ckok's contractual obligations to protect it remain in force. ckok does not transfer data to countries or organisations that cannot provide adequate protection.
ckok reviews this Privacy Policy regularly and updates it whenever its data practices change in a meaningful way. When changes are made, ckok will update the "Last Updated" date at the top of this page.
Where changes are material — meaning they significantly affect how ckok uses your data or your rights — ckok will notify registered players via email or in-platform notification before the changes take effect. Your continued use of ckok after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
ckok recommends bookmarking this page and reviewing it periodically. The current version of the Privacy Policy is always available at ckok.io/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ckok handles your personal data, please get in touch with the ckok support team.
ckok aims to respond to all privacy-related queries within 48 hours. Data rights requests will be fulfilled within 30 days of receipt, in line with applicable data protection law.
Related policies: This Privacy Policy should be read alongside ckok's Terms and Conditions and Responsible Gaming policy for a complete picture of your rights and obligations as a ckok player.
ckok uses 256-bit encryption, strict access controls, and a zero-data-sales policy to keep your personal information safe. Register today and experience a platform that genuinely respects your privacy — from your first deposit to every withdrawal.
18+ only. Play responsibly. · Terms and Conditions · Responsible Gaming